ABOUT US
The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
About the Role:
We are seeking an Office & Commercial Administrator, Location –THQ Redfern (Stanmore House) for a Part-time (30 hours a week) opportunity.
Purpose of the Role:
The Office & Commercial Administrator provides comprehensive administrative, reception, and marketing support to ensure the smooth operation of Stanmore House’s conference, training, and accommodation services. This role supports the Commercial Manager in social media, marketing, and website administration, while also handling general office management and guest services to maintain high service standards
Key Roles and Responsibilities:
Administrative and Reception Duties:
Oversee daily office functions, including managing correspondence, invoicing, and processing payments.
Coordinate bookings, communicate with guests, and ensure accurate and timely information is shared with management.
Act as the primary contact for clients, ensuring a welcoming and professional environment.
Commercial and Marketing Support:
Assist in creating and managing social media content and marketing campaigns, maintain a social media calendar, and monitor engagement.
Provide detailed reports on the effectiveness of marketing initiatives.
Respond to social media inquiries and engage with online audiences to foster brand sentiment.
Team and Customer Support:
Support various teams (catering, housekeeping) during peak periods to ensure seamless service delivery.
Assist in mission initiatives and events, including coordinating conferences, social meal programs, and pastoral care.
Property and Maintenance Coordination:
Education and Qualifications Required:
Proficiency in office management and hospitality administration, including booking systems (e.g., Venue360, Airbnb).
Certificate or experience in digital marketing or communications.
Strong communication skills, proficiency in computer literacy, and familiarity with the Microsoft Office Suite.
Requirements of the role:
What we offer
As a registered NFP we offer our eligible employees real and meaningful benefits such as;
NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit ($2,650)
Flexible working conditions
Health, fitness and financial discounts / benefits
Paid parental leave - 12 weeks
Up to 8 weeks leave per year through our purchase leave scheme
Up to 5 days paid leave per year to ‘volunteer’ in a TSA program or activity
Purpose driven career which has positive social and sustainable outcomes
Employee Assistance Program - Independent confidential counselling service;
Opportunity for career development;
An inclusive culture of dedicated, passionate and professional team members
Positively supporting and impacting the lives of others through your career contribution
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.
The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory National Police Check.
We value Integrity, Compassion, Respect, Diversity, and Collaboration
