At the Electrolux Group, as a leading global appliance company, we strive every day to shape living for the better for our consumers, our people and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living.
Come join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute and grow together.
Join us in our exciting quest to build the future home!
About The Role
Due to retirement, we have an exciting and rare opportunity for an experience National Credit Manager to join the Electrolux business in Mascot, Sydney! Reporting to the Financial Controller ANZ, your role will consist of:
- Overall, oversight of the credit team to ensure compliance according to the Global Credit Policy.
- People – Manage and develop a highly engaged and competent team to provide outstanding customer service to internal and external stakeholders
- Risk Management - approve credit limits for customers or work with the regional team to seek approval based on established credit policies/risk assessment models, utilising third party support (credit agencies/credit insurer)
- Manage the credit team to ensure collection of accounts as they fall due to manage the Company’s receivables to ensure strong working capital delivery
- One Electrolux – work proactively with cross functional organization towards the company’s strategic goals.
- Take the lead – when things need improvement, work together with credit team and other departments to support continuous improvement.
- Represent ANZ internally in Electrolux global projects, developments, etc with both an eye on the total gain and local feasibility.
What You'll Do
- Develop and maintain processes and procedures that are in accordance with Group Credit Policy, Trade Insurance Terms & Conditions and the local statutory requirements.
- Drive process improvement to standardise cash collections and allocation in coordination with the offshore Global Financial Shared Services
- Oversee the Electrolux Control System compliance for cash collection, cash allocation and debt collection process documentation within the OTC area.
- Working on continuous improvement projects
- Staff development and career planning for direct and indirect reports
- Annually review / risk assess customer credit limits utilising the Group ERM reporting model and external data sources
Who You Are
- Minimum 5 years’ experience in a similar National Credit Management role
- It is essential that you have strong experience leading a small team of Credit Officers
- Experience with process change and transformation
- Full understanding of the trade practices, consumer, credit & privacy acts
- Clear verbal & written communication skills
- A flair for customer service and an eye for detail
- Dispute resolution skills
- Team player and team builder
- Experience working with SAP (highly advantageous)
- Member of Australian Institute of Credit Management (desirable)
Why work for Electrolux?
- Hybrid Working: You will enjoy the flexibility of working from home and in the office
- Compressed work week – early finish Friday
- Health and Well-being initiatives
- Continued Progress on Diversity & Inclusion
- Living our Sustainability Commitment
- Staff Sales & Discounts
- CARE Day
- Picnic Day in NSW
As part of the Electrolux Group, we will continuously invest in you and your development. There are no barriers to where your career could take you!
Find out more on www.electroluxgroup.com
