About Airwallex
Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 150,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.
Proudly founded in Melbourne, we have a team of over 1,700 of the brightest and most innovative people in tech across more than 37 locations around the globe. Valued at US$5.6 billion and backed by world-leading investors including Sequoia, Lone Pine, Greenoaks, DST Global, Salesforce Ventures and Mastercard, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us.
About the team
The SME & Growth Business team at Airwallex is a passionate group of collaborators and business champions dedicated to empowering small and medium-sized enterprises (SMEs) to thrive in the global economy. We combine deep financial expertise with a growth mindset, working closely with our clients to understand their unique needs and develop tailored solutions that streamline cross-border payments and unlock new revenue streams. As a team, we are driven by a desire to make a positive impact and are constantly innovating to find new ways to support the success of our SME customers.
What you’ll do
We’re looking for a high-performing, strategic thinker to join our SME & Growth team as an Inbound Sales Representative. This role goes beyond traditional sales — we want someone with strong sales skills, but also eager to analyse the funnel, identify inefficiencies, and drive scalable improvements.
You will own the end-to-end journey for inbound leads — qualifying, converting, and activating small business customers. You’ll also work closely with cross-functional teams to continuously optimise the sales and onboarding funnel using data and insights.
This is an opportunity for someone who’s commercially sharp, customer-obsessed, and excited to contribute both tactically and strategically in a high-growth fintech environment.
Responsibilities
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You are results-driven — excited by the challenge of hitting and exceeding KPIs
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You are strategic and analytical — you enjoy solving problems, thinking in systems, and solving problems using a data-driven approach
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You are commercially minded — able to connect customer needs to business outcomes
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You are customer-focused — passionate about helping businesses grow and succeed
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You are a strong communicator — clear and confident over phone and email
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You are collaborative — enjoy working cross-functionally and thrive in fast-paced teams
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You are curious and resourceful — eager to learn, experiment, and grow
Who you are
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You are used to delivering value in complex situations and are energised by learning about new and existing products
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You enjoy articulating Airwallex’s value proposition and demonstrate curiosity in learning about our products and customer pain points
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Develop relationships with prospects to uncover needs through effective questioning to qualify interest and viability
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Demonstrated ability to identify opportunities and think strategically about conversion
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Experience working with data, sales metrics, and/or CRM platforms (e.g. Salesforce)
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High attention to detail and organisational skills
Minimum qualifications
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1-2+ years’ track record of success in sales
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Excellent interpersonal and communication skills
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Strong interest in technology and/or financial services
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Self-starter who can operate in a hyper-growth environment
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Bachelor’s degree or equivalent
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Preferable but not mandatory experience with Excel, Salesforce and SQL
Equal opportunity
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
