Client
An existing client has asked ICG to curate and assemble a small number of senior specialist resources to help them build a new digital direct channel. The project is a clean sheet and will cover the whole lifecycle and important product and service components.
This is a critical new initiative for the enterprise and will commence in earnest next year with a soft start later this year.
Role
- Support the design, blueprinting, and building of a digital direct AI supported channel
- Coordinate design and implementation of cross-channel protocols with existing stakeholders
- Build out CX, operating interfaces, service delivery model and supporting protocols
- Build and refine business case, build options and inject project management disciplines
Skills and experience required:
- Engaging with senior client executives on critical strategic initiatives
- Deep demonstrated knowledge of the Australian wealth Industry Multiple experiences buildingGreenfields AI-supported digital channels
- Substantial project experience working under pressure at a branded consulting firm or in mission-critical internal project teams
Logistics
Start date: starting before the holidays, Duration: 6-9 months, support will be on a part-time basis initially and will ramp up after the holidays. Full time roles available for the project lead and technology team, other roles will be guided by the project needs
Location:Sydney and Melbourne preferred. Interstate considered, Offshore ineligible
Rate:The daily rate to the consultant will be AUD$2,250 per day for SMEs reflecting the seniority required and part-time nature of the role and $2,000 for the project lead.
ApplicationClose date:No later than Wednesday 6th November 2024, 12-noon
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APT’s must be lodged within 48 hours.
We will review all APT's and select the best 3 for the client. The client will then conduct interviews.
Please note that the net rate quoted is an ICG Affiliate rates available for ICG Members only. Any previously agreed and documented rates for candidates introduced to ICG via approved 3rd parties will be honoured.
To apply for this BAF® Please log into the link below to apply online to ICG's new Application Tracking Software (ATS)
