Group Product Manager
About our team
You will be joining our collaborative and driven team, who thrive in using modern technologies and platforms which are leading the way with Product Management, Extreme Programming (XP), and User-Centred Design to ensure the customer is at the core of everything we do.
Our team is the driving force of digital transformation in NSW. By thinking smarter and adapting ahead of the curve, we are here to make a meaningful impact for the people of NSW. Together, we define change, and in doing so, we grow our diverse talent while building something to be proud of.
About the role
The Group Product Manager role is responsible for developing a cohesive vision and strategic direction for several multi-disciplinary teams and/or a group of products or services. It’s responsible forestablishing an effective product team culture and capability to support the development and management of Service NSW products which deliver meaningful customer value and deliver policy and government objectives.
Your responsibilities will include:
Who would be a perfect fit for this role
On your first day, you’ll have
Support office roles will be headquartered across McKell, Parramatta and Gosford. We will consider role headquarters outside of the above locations where the role can reasonably be performed from that location taking into consideration the operational, financial and customer requirements of the role, and an ability to attend a NSW Government workplace as . At the point an employee is notified of our intention to assign them to a role, the relevant leader will discuss headquarter options.
Salary Service NSW Grade 11/12, with the base salary for this role starting
at $157,569 base plus superannuation
Click Here to access the Role Description. For enquiries relating to recruitment please
contact Lauren Johnson via lauren.johnson@customerservice.nsw.gov.au.
Visit the
Capability Application Tool to prepare for the recruitment process by accessing
practice application and interview questions based on the focus capabilities
listed in the role description.
Closing Date: Monday 28th April 2025 at 9:59am
To be considered, please apply online with your Resume and a 2 - page Cover Letter
outlining your suitability for the role.
Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives
you the opportunity to help improve government services and be part of reform that
benefits people across NSW. We are
focused on delivering excellent customer service, digital transformation, and
regulatory reform. Come join us and influence the future of our great state.
Belong in our diverse and inclusive
workplace
The
strength of our workforce lies in its diversity and embracing difference, while
the key to our success is leveraging the contributions of employees with
different backgrounds and perspectives.
You can view our full diversity and inclusion statement here.
We want you to bring your best self to this application process. If you have any support or access needs that may
require adjustments to allow you to fully participate in this selection process
(including an alternate format of the application form) please contact lauren.johnson@customerservice.nsw.gov.au or 02 9494 8351.
For more information, please visit
Information on some of the different types of disabilities
Information on adjustments available for the recruitment process
