The Body Shop

When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good – that’s us. Over 40 years later, we’re proud to be pioneering cruelty-free beauty every step of the way. We’re the original ethical beauty brand. We’ve got a thing for empowering people and enriching our planet. We’re all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We’re never afraid to stand up and speak the truth. We like to do things a little differently around here.

The Body Shop is committed to generating positive economic, social and environmental impact. We’re fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who’s not afraid to mix things up.

Purpose Of Role

The Body Shop Australia is seeking a Marketing & Product Operations Coordinator that will coordinate administrative, operational and analytical functions to support the Marketing & Product team planning cycle. The ideal candidate for this role needs to be mature and have strong background experience in an administrative type of function, highly organised, proactive and the ability to multi-task effectively to meet strict deadlines. Strong proficiency in both Excel & PowerPoint is a must.

Key Responsibilities:

Campaign Planning: prepare and manage planning tools, timelines, briefs, assets, reporting, product article & pricing uploads, internal communications, etc
Activations: coordinate activation activity plans for our loyalty program, consumer events, retail stores, shopping centres & wholesale partners
Marketing support: provide administrative support for PR activity, brand collaborations, community & wholesale partnerships
Product Support: provide administrative support for forecasting, sales analysis, trend & industry analysis, planning tools, etc
Reporting: prepare and coordinate all information required for regular meeting cadences, brand metrics, brand mapping, category management analysis dashboards, competitive analysis, pricing analysis reports, etc
Internal Communication: manage the cascade of all marketing and product related updates to internal stakeholders
Purchase Order & Budget Tracking: manage the PO process and associated administrative functions for all marketing activity, and reconcile month end marketing budget to track spend against actualised spend
Administrative support: provide general functional & administrative support for the Product & Marketing team as required

Key Relationships

Internal

Head of Marketing & Product
Marketing & Product Team
Direct to ConsumerTeam
Supply Chain Team
Finance Team

External

Creative Agency
Media Agency
PR Agency
Community Groups

Qualifications & Experience

Degree in Business, Commerce, Marketing or related field
Experience in managing projects and timelines essential
Experience working in related field (marketing & product) – omni-channel
Strong acumen across all Microsoft Office programs (Excel and PowerPoint whizz)
Strong financial acumen
Experienced analytical skills

Behavioral Competencies

Mature and have strong background experience in an administrative type function, highly organised, proactive and the ability to multi-task effectively to meet strict deadlines.
Collaborative and commercially minded, with effective stakeholder management skills.
Results-driven, organised, and adaptable to change.
Highly service-oriented with a focus on delivering excellent internal customer experiences.

What’s On Offer

Base salary + super + bonus potential
Employee discount
Hybrid working: 3 days working from our Australian Support Office at Chadstone Shopping Centre on Monday, Tuesday and Thursdays with remaining days WFH

At The Body Shop Australia, we’re more than a beauty brand — we’re a purpose-led business committed to ethical beauty and positive change. As IT Manager, you’ll play a key role in supporting our teams, powering our retail footprint, and delivering technology that enhances customer experiences and drives business success.

Note to agencies: The Body Shop does not accept any unsolicited calls or resumes from head hunters, executive recruiters, or other staffing or recruitment agencies. Please do not submit or forward any resumes, CVs or profiles to the The Body Shop careers portal, nor to any The Body Shop personnel. The Body Shop will not pay any fees relating to unsolicited resumes.

The Body Shop Australia Pty

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Marketing & Product Operations Coordinator